Terms & Conditions

Last Updated: 20 Nov 2025
Website: www.nirogaroots.com
Company: Rudraksh Healthcare

Welcome to Rudraksh Healthcare. By accessing or using this website, you agree to comply with the following Terms & Conditions. Please read them carefully before using the website.

1. General Information

This website is owned and operated by Rudraksh Healthcare.
By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms & Conditions, Privacy Policy, Shipping Policy, and Refund Policy.

If you do not agree with these terms, please do not use the website.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, OR using the website under parental guidance.
  • You are legally capable of entering into binding contracts.

3. Products & Services

  • We offer Ayurvedic/healthcare products formulated for general wellness.
  • Our products do not claim to diagnose, treat, cure, or prevent any disease.
  • Results may vary from person to person.
  • Always consult a healthcare professional before using any product, especially if you are pregnant, nursing, under medication, or have any medical condition.

We reserve the right to modify or discontinue any product at any time without notice.

4. Pricing & Payment

  • All prices are listed in INR and are subject to change at any time without notice.
  • Payment must be made in full at the time of purchase.
  • We use secure third-party payment gateways; however, we are not responsible for payment failures caused by the gateway or your bank.

5. Order Acceptance & Cancellation

We reserve the right to:

  • Accept or reject any order.
  • Cancel any order due to stock unavailability, incorrect pricing, or suspicious activity.

If your order is cancelled after payment, the amount will be refunded as per our Refund Policy.

6. Shipping & Delivery

  • Shipping timelines are estimates and may vary due to logistics or external factors.
  • We are not liable for delays caused by courier partners or circumstances beyond our control.
  • Once the product is shipped, tracking details will be shared.

For more details, refer to our Shipping Policy.

7. Returns, Refunds & Replacements

  • Returns/replacements are accepted only under specific conditions such as damaged product, wrong product delivered, or product not received.
  • Refunds will be processed according to our Refund Policy.

We do not offer returns for opened or used products for hygiene reasons.

8. Health Disclaimer

  • All information on the website is for educational and general wellness support purposes only.
  • It should not be considered as medical advice.
  • You are responsible for using the product as per instructions.

9. User Responsibilities

By using this website, you agree that:

  • You will not misuse the website or engage in fraudulent activities.
  • You will not attempt to hack, interrupt, or alter website functionality.
  • You will provide accurate information while placing orders.

10. Intellectual Property Rights

All content on this website—including text, graphics, logos, product images, and design—is the property of Rudraksh Healthcare and protected by copyright laws.
You may not reproduce, distribute, or use any content without permission.

11. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the content, security, or practices of these external sites.

12. Limitation of Liability

Rudraksh Healthcare is not liable for:

  • Any adverse reaction due to improper use of the product.
  • Errors, interruptions, or delays in website operations.
  • Losses caused by third-party service providers (shipping, payment gateway, etc.)

Your use of the website is at your own risk.

13. Indemnification

You agree to indemnify and hold Rudraksh Healthcare harmless from any claims, damages, or expenses arising out of:

  • Misuse of products
  • Violation of these Terms
  • Breach of any law or rights of others

14. Changes to Terms & Conditions

We reserve the right to update, modify, or replace these Terms at any time.
Changes will be posted on this page with an updated revision date.

Continued use of the website means you accept the revised terms.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:
Email: info@nirogaroots.com